Ecommerce App Solution

Client Requirements

Being a large-sized company, the client wanted to replace their old e-commerce app with a new and optimised one. They demanded the integration of all the data and information into their new app, which required extra effort and resources. Ecommerce apps should have an attractive and simple UI and UX to ensure smooth and easy functioning.

The client also required a seamless admin panel to better control and manage all the orders and user accounts. Ecommerce businesses have to constantly deal with user complaints, so we also added a chatbot and live customer support system.

Challenges

Nothing successful comes without obstacles, and the same was the case with our e-commerce app. We faced multiple challenges, but our expertise and tech proficiency allowed us to overcome these challenges. One major challenge was to create a panel that could assist in managing several orders.

The app had a vast audience base and we understand that different people use distinct devices. This made us work harder on the app to ensure cross-device compatibility. The process required advanced technology and resources. Creating personalised suggestions for users was also a big challenge that needed heavy consideration.

Another big challenge came with high-quality image integration. We had to ensure the product images were available in good quality without slowing down the app.

Key Challenges of the Project Included

• AI chatbot
• Data security
• Multiple-user management
• Secure payment gateways
• Personalised coupons
  

Solution

Our team of well-trained and certified coders, developers, designers, and researchers delivered a responsive and optimised e-commerce app solution with all the features that were requested by the client. They boosted the app performance using popular and innovative technologies like IoT, artificial intelligence, and machine learning to make this project a huge success.

Our coders wrote a high-quality markup code that laid the foundation of the app. The design team did their magic and created a unique and user-friendly design with an attractive theme. We also ensured that the app complied with all necessary regulatory principles, like GDPR, consumer rights, VAT registration, etc.

Key Features

• Payment gateway: Safe and secure payment gateways allow customers to make secure payments using different modes like credit and debit cards, internet banking, etc.
• Admin panel: Now manage all orders and user profiles from one centralised platform through the admin panel. This makes the entire order management process smooth and easy.
• Push notifications: Users can get personalised push notifications for special discounts and offers. The app sends user-specific discount alerts on specific occasions like birthdays, festivals, etc.